Our policy is 30 days. Unfortunately, if it has been 30 days since you received your order, we are unable to offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it have received. It must also be in its original packaging.
You must provide us with a receipt or proof of purchase in order to make a return.
Cancel an order:
You has 48 hours to cancel your order. After that time, if your order is shipped, you will have to wait until you receive it to return it to us permanently. As soon as we receive your order, we check that the product has not been used and is in good condition. After this verification by our team, we will refund the amount to your original method of payment.
Once we have received and inspected the returned item, we will send you an email to confirm receipt. We will also notify you of our decision to approve or deny your request.
If your request is approved, your refund will be processed and a credit will be automatically credited to your credit card or to your original method of payment deposited.
Late or missing refunds:
If you have not yet received your refund, please check your bank account first.
Then, contact your credit card company as there are there may be a delay before your refund is officially sent.
Then, contact your bank. There is often some processing time required before a refund is posted.
If you still have not received a refund after completing all these steps, please contact us at email@example.com.
< br>Sale Items:
Only regular priced items can be refunded. Sale items are unfortunately not refundable.
We will only replace an item if it is defective or damaged. In this case, if you would like an exchange for the same item, please email us at firstname.lastname@example.org
To return an item, you must send it to the address provided to you by email.
You must pay your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, it may take different amounts of time to receive the exchanged product.
If you receive an item with If you are shipping a value over $50, consider using a delivery service that will track your shipment or purchase shipping insurance. We do not guarantee that we will receive the item you return.
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